Return to Fighting Breast Cancer Case Study

Error Prevention

Good error messages are important, but the best designs carefully prevent problems from occurring in the first place.

Problem

Throughout the onboarding flow, users can click the logo in the top left corner or leave the site without any prevention measures. To address this, users should receive a warning that their progress will not be saved before they leave. This warning informs them of the potential risks and gives them a chance to reconsider.

Severity Rating

Solution

I designed a pop-up warning users that their progress will not be saved, encouraging them to continue the onboarding process.

Error Prevention