Match Between the System and the Real World
The design should speak the users' language. Use words, phrases, and concepts familiar to the user, rather than internal jargon.
Problem
The icons throughout the application fail to clearly represent their functions. Accurate visual cues are essential, especially for users who depend on them for guidance.
Severity Rating
Solution
I created icons that match the subject matter to enhance user recognition and familiarity. For instance, using a pink ribbon for breast cancer is very recognizable for users.