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User Control and Freedom

Users often perform actions by mistake. They need a clearly marked "emergency exit" to leave the unwanted action without having to go through an extended process.

Problem

The “Skip” button enables users to bypass questions, offering the flexibility to ignore them. This prevents important data from being recorded. This represents too much user freedom.

Severity Rating

Severity Rating (3)
Respiratory Health Survey Screen
Improved Respiratory Health Questionnaire

Solution

I replaced the “Skip” button with a “Next” button, and disabled it by changing it’s color to grey. This adjustment requires users to answer the question, ensuring critical data is not lost.

User Control and Freedom